How to Use TASA’s New Member Services Center

Q: What if I didn’t receive that email?

If you did not receive an email with a personalized link, go to the new MSC login page and enter the email address you used to log in to the old MSC. Then click on “Forgot your password?” to reset your password and log in.

Q: What if I don’t remember if I had an account in the old MSC?

If you don’t remember if you had an account in the old MSC, go to the new MSC login page and click on “Account Lookup.” Enter the email address you most likely used to log in to the old MSC to find out if it is already in the system (and avoid creating a duplicate account). Then click on “Forgot your password?” to reset your password and log in.

How to Access the MSC

If you have just created your new login (see above), you’ll be logged in and should be sent to your new MSC profile. 

Tip: If you are logged in, click on MY ACCOUNT at the top right of the screen at any time to return to your MSC profile.

If you already set up your new login and logged out, but are returning to the MSC, go to the TASA homepage and click the MY ACCOUNT button on the top right of the page. If you are not logged in, it will take you to the log-in page, where you must enter your email address and new password (see above) to access the new MSC.

Your MSC Profile Page

Each person who creates a user account in the new TASA MSC will have a Profile page that looks similar to the one on the right. On the main Profile page, you can:

• Upload a photo.
• Update your name.
• Update your gender, ethnicity, birthdate, salary (needed for Active Category members only to calculate annual dues), public education career start date, and tell us which job functions resemble yours so we can better tailor our communications to you.
• Provide your X (formerly Twitter) handle, if applicable.

Contact Information Page

Using the left navigation (under your photo and name), select Contact Information to go to a page where you can:

• Update your district/organization, job title, primary email address, primary phone number, primary address, and information about your assistant, if applicable.

  When you click on the link to update your primary email address, you have the option to:
  1. Create a new email address.
  2. Edit an existing email address.
  3. Delete an email address on file.

Membership & Subscriptions Page

Using the left navigation (under your photo and name), select Membership & Subscriptions to go to a page where you can:

• See the status of your current TASA membership as well as your membership in one or more of these partner organizations: AASA, TABSE, TALAS, TAS/MUS, TCWSE.
• Click on the Join/Renew button to join/renew membership for the current 2023-24 school year with TASA as well as AASA, TABSE, TALAS, and TCWSE. You may currently join/renew ONLY for the 2023-24 membership year, which ends August 31, 2024. TASA does not prorate dues. We will open membership/renewals for the 2024-25 school year in August. TASA memberships are NOT refundable or transferable.
• Toggle, using the tabs at the top of the page, to view the status of your district subscriptions and access your communications preferences. (Please note that the subscriptions tab is still under construction. The information shown here will not yet be accurate for your district. Thank you for your patience as we build out the MSC; please know that your subscriptions are on record and visible to staff.)

My Events Page

Upon launch of the new MSC, you will not find information in this tab. But soon you will be able to do the following:

Using the left navigation (under your photo and name), select My Events to go to a page where you can:

• See a list of events for which you are currently registered.
• To manage your registration for any listed event, click on “Click Here” to access the event overview page, where you will find a drop-down menu that provides options for managing your registration.

Transactions Page

Upon launch of the new MSC, you will not find information in this tab. But soon you will be able to do the following:

Using the left navigation (under your photo and name), select Transactions to go to a page where you can:

• See a list of incomplete orders for membership or event registrations.
• See a list of unpaid invoices.
• See a list of receipts.

To see more detail on any transaction, click on “Click me” next to the item under the View column.

To complete checkout and submit payment for a transaction, click on “Click me” next to the item under Checkout or Pay Online.

To view/download a receipt from a paid transaction, click on “Click me” under View Receipt in the far-right column.

Upcoming Events Page

Upon launch of the new MSC, you will not find information in this tab. But soon you will be able to do the following:

Using the left navigation (under your photo and name), select Upcoming Events to go to a page where you can:

• See a menu of professional learning opportunities that are scheduled and open for registration.
• Click on a listed event to learn more about it and register.

Member Resources Page

Using the left navigation (under your photo and name), select Member Resources to go to a page where you can access a number of member resources including:

• Capitol Watch Alert Archive
• Living Library (Coming soon, this will be an online resource where you will be able to share documents and more with fellow TASA members.)
• Member Directory (Search for other TASA members by name, organization, more.)
• Associate Member Directory (Search for companies/organizations that support TASA, including representatives of our Corporate Partners.)
• Post a Job in the TASA Career Center (Coming soon is a brand-new TASA Career Center; for now, you may post a job to the current Career Center by following the instructions here.)
• TASA Chatter Groups (Coming soon, this will be an online community where you will be able to engage with fellow TASA members.)